Gain Instant LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy explains how we collect, use, disclose, and safeguard your information when you use our services, including but not limited to our GI Suite platform, GI Concierge services, and BrainSuite (BrainSuite.co). By using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide to Us
Account Information: When you sign up for GI Suite, GI Concierge, or other services offered by Gain Instant LLC, we may collect your name, email address, phone number, business details, and payment information. Communication Data: Information you provide when contacting us, such as through email, forms, or customer support. Business Development and Media Services: If you use our social media services, we may collect content, account details, and permissions necessary to manage and publish your social media accounts.
1.2 Information We Automatically Collect
Usage Data: Details about your access to and use of GI Suite, GI Concierge, and our other services, such as IP address, browser type, operating system, and pages visited. Cookies and Tracking Technologies: Information collected through cookies and similar technologies to enhance your user experience and analyze platform performance.
1.3 Information From Third Parties
Third-Party Integrations: If you integrate third-party tools (e.g., analytics, payment processors, email services) with our services, those providers may share information with us as permitted by their privacy policies. Publicly Available Data: We may collect publicly available data, such as social media profiles or online reviews, to better understand your needs and preferences.
2. How We Use Your Information
We may use the information collected for the following purposes:
To provide and manage our services, including GI Suite and GI Concierge. To process transactions and manage billing. To personalize your experience and optimize our offerings. To send administrative, promotional, or transactional communications. To comply with legal obligations, prevent fraud, and enforce our terms of service. To improve our services through data analysis, trend identification, and user feedback.
3. Managing Client Data Through GI Suite and GI Concierge
Subaccount Management: GI Suite enable the creation and management of client subaccounts to deliver personalized services. These subaccounts may include account details, analytics, campaign performance data, and other relevant information. Data Access: As administrators of Gain Instant LLC and GI Suite, we have access to information stored within client subaccounts to provide support, optimize performance, and ensure proper functionality of the platform. Data Processing: We process client data in subaccounts on behalf of our clients and strictly in accordance with their instructions, ensuring compliance with this Privacy Policy and applicable laws. Third-Party Tools: Subaccounts may utilize integrations with third-party tools (e.g., email marketing platforms, CRMs). Data shared with these third-party tools is subject to their respective privacy policies.
4. How We Share Your Information
We may share your information in the following circumstances:
Service Providers: With trusted third-party providers who assist in operating and improving our services (e.g., payment processors, cloud storage providers). Business Transfers: In the event of a merger, sale, or reorganization, your information may be transferred as part of the transaction. Legal Obligations: To comply with legal processes, court orders, or regulatory requirements. Marketing Partners: With your consent, to provide tailored advertising and promotional content. Aggregated Data: Non-identifiable information may be shared for research, analysis, or marketing purposes.
5. Your Rights and Choices
5.1 Access and Correction
You may request access to or correction of your personal data by contacting us at Support@GainInstant.com.
5.2 Data Deletion
You may request the deletion of your data, subject to any legal retention obligations, by contacting us at Support@GainInstant.com.
5.3 Opt-Out
You may opt out of promotional communications by following the unsubscribe instructions in emails or contacting us directly. You can also manage cookies and tracking preferences through your browser settings.
5.4 Region-Specific Rights
Residents in certain jurisdictions (e.g., EU, California) have additional rights under GDPR, CCPA, and other local laws, such as data portability and the right to object to processing. Contact us to exercise these rights.
6. Data Security
We implement appropriate administrative, technical, and organizational measures to safeguard your data. While we strive to protect your information, no system is 100% secure. By using our services, you accept this inherent risk.
7. International Users
If you are accessing our services from outside the United States, you consent to the processing of your data in the U.S. or other countries where we operate, subject to appropriate safeguards.
8. Compliance With GDPR, CCPA, and Other Laws
We comply with applicable data protection laws, including GDPR, CCPA, and others. This includes:
Right to Access: Request a copy of the personal data we hold about you. Right to Rectification: Request corrections to your data. Right to Erasure: Request deletion of your data, subject to legal exceptions. Right to Restriction: Restrict processing of your data in certain situations. Right to Data Portability: Request transfer of your data to another service provider.
9. Use of Cookies and Tracking Technologies
Our platform uses cookies, pixel tags, and similar technologies to:
Enhance platform functionality. Analyze user behavior. Deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings or by using tools provided in our services.
10. Children’s Privacy
Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If you believe we have collected information from a minor, please contact us immediately.
11. Changes to This Privacy Policy
We may update this policy periodically to reflect changes in our practices or legal obligations. Updates will be posted on this page with an updated "Effective Date." Please review this policy regularly.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: Support@GainInstant.com
By using our services, you agree to this Privacy Policy. If you do not agree, please discontinue the use of our services.